We strive to deliver enduring customer focused quality which leaves a positive legacy in the communities in which we operate.
Behaviours that
Support the Value
- You seek to understand community needs and reflect these in our operations and projects.
- You start with the end in mind, what is the legacy you want to leave behind and work back from there.
- You have a real feeling of pride about the quality of your work.
- You are open to feedback to ensure accuracy, quality and timeliness of outputs.
- People appreciate your transparency and responsiveness.
Behaviours that
Undermine the Value
- You’re willing to sacrifice standards to complete a task.
- You listen to feedback but don’t adjust your ways.
- You assume you know what customers want and rarely check your assumptions by asking them.